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SOG-100Command & SafetySOG

Incident Command System

Establishing, transferring, and terminating command at every incident.

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This is a template. It is not your department's policy.

Tailboard templates are drafted as generic starting points aligned to national standards. They are nota substitute for your department's own review or for adoption through your Authority Having Jurisdiction (AHJ). For topics carrying significant exposure (use of force, medical scope, civil rights), route through qualified counsel before adoption.

Every placeholder marked [BRACKETED] must be completed before adoption. Every section must be reviewed against your department's staffing, apparatus, water supply, EMS scope, geography, and the specific laws of your state. What applies to a career department in a city may not apply to a volunteer department in a rural jurisdiction, and vice versa.

Standards, regulations, and best practices are updated regularly. Verify the current edition of every standard cited before adopting this document. Once adopted, this document becomes your department's responsibility — not Tailboard's.

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Number

SOG-100

Version

1.0

Last reviewed

2026-01-01

Next review

2027-01-01

Summary

This guideline establishes a single, consistent command structure used on every incident — from a single-engine response to a multi-agency major event. It specifies who establishes command, how command is transferred, and what is expected of every position on the organization chart.

Definitions

Incident Commander (IC)
The individual with overall authority and responsibility for managing the incident. There is exactly one IC at any given time.
Command Post (CP)
The designated location from which the IC directs operations. May be an apparatus, a vehicle, or a fixed point.
Transfer of Command
The formal, face-to-face (or by radio when face-to-face is not possible) hand-off of incident command authority from one individual to another.
Unified Command
A command structure in which multiple agencies with jurisdictional or functional responsibility share command authority through a single, consolidated plan.

Purpose

To ensure every incident the [DEPARTMENT NAME] responds to is managed under a single, recognizable command structure that maintains accountability, coordinates resources, and supports safe, effective operations.

Scope

This guideline applies to all members of [DEPARTMENT NAME] at every emergency and non-emergency incident, training evolution, and pre-planned event. Mutual aid agencies operating within [DEPARTMENT NAME]'s jurisdiction will be integrated under the command structure established by this guideline.

Establishing Command

  1. The first [DEPARTMENT NAME] unit to arrive on scene establishes command by radio transmission. The transmission includes unit designation, arrival conditions, a brief initial radio report, strategy, and assumption of command (e.g., "Engine 1 on scene, single-family two-story with fire showing from Side A, offensive strategy, Engine 1 is [Address] Command").
  2. If the incident is clearly a "nothing showing" or minor incident, the first-arriving officer may announce "[Unit] is investigating" in lieu of formally establishing command, but must escalate to formal command if conditions warrant.
  3. The initial IC remains IC until command is transferred or the incident is terminated.

Transfer of Command

Transfer of command is expected as more senior officers arrive. Transfer is performed face-to-face whenever possible. A transfer over the radio is permitted only when face-to-face is impractical (e.g., arriving chief is coordinating a staging area out of sight of the CP).

  1. The arriving officer contacts the current IC and requests a situation report.
  2. The current IC provides a briefing covering: conditions, resources on scene, actions underway, effectiveness of actions, needed resources, and safety concerns.
  3. The arriving officer explicitly accepts command with a radio transmission ("[Rank/Name] is now [Address] Command").
  4. The previous IC confirms transfer and is assigned a position within the command structure or released.
  • An officer may decline to transfer command if taking command would disrupt ongoing operations and the current IC is performing effectively.
  • The IC should not be rotated more than once per operational period unless necessary.

Command Options

Investigative Mode

  • Use when conditions don't yet warrant a formal ICS structure.
  • The company officer may operate with the crew to investigate.
  • Escalate to Fast Attack or full Command Mode immediately if conditions worsen.

Fast Attack Mode

  • Use when immediate, direct action by the first-in officer will have the greatest impact on outcome (e.g., victim rescue, rapid extinguishment of small fire).
  • The officer operates as a working IC from a forward position for a limited time.
  • Command must transition to stationary Command Mode upon arrival of the next arriving officer, or as soon as the immediate tactical window closes.

Command Mode (Stationary)

  • Use for any incident expected to exceed Fast Attack limits: working structure fires, multi-unit incidents, any incident with significant risk.
  • The IC remains at a fixed Command Post, in a position of visibility and communication.
  • The IC does not directly engage in tactical operations.

Command Organization

The IC expands the organization as the incident complexity demands. A simple incident may require only the IC. A working fire typically requires the IC plus Division/Group assignments. A large or complex incident may expand to full ICS with Operations, Planning, Logistics, and Finance/Administration Sections.

  • Span of control should remain between 3 and 7 direct reports, with 5 being optimal.
  • No officer should supervise more units than they can effectively track for accountability.
  • When span of control is exceeded, an additional supervisor (Division, Group, or Branch) must be appointed.

Unified Command

When an incident involves multiple agencies with jurisdictional or functional responsibility (e.g., a hazmat release that affects police, public health, and environmental protection), the IC will establish a Unified Command structure. All unified commanders jointly determine objectives, strategy, and priorities. Tactical operations remain under a single Operations Section Chief.

Responsibilities

Incident Commander

  • Establish and announce command.
  • Determine strategy and priorities.
  • Set and communicate incident objectives.
  • Establish accountability system and confirm PAR at mandatory benchmarks.
  • Ensure a Safety Officer is assigned when the incident warrants (always for working structure fires, hazmat, technical rescue).
  • Authorize resource requests and demobilization.
  • Conduct or delegate the post-incident after-action review.

Company Officers (Crew Supervisors)

  • Receive, acknowledge, and execute tactical assignments.
  • Maintain accountability of crew members.
  • Report tactical benchmarks (e.g., "Engine 1 has water on the fire," "Engine 2 has completed primary search, Floor 1 clear").
  • Report conditions, actions, and needs (CAN report) when requested or when conditions change.

Firefighters

  • Remain with your assigned crew.
  • Follow directions of your company officer.
  • Report changes in conditions, air status, or injuries immediately.

Dispatch

  • Acknowledge establishment of command.
  • Start the incident clock and provide periodic elapsed-time notifications (every 10 or 20 minutes as set by policy).
  • Process resource requests and track assignments.

Termination

  1. Command is terminated only by the IC, by radio announcement.
  2. Prior to termination, the IC ensures all units are accounted for (final PAR), all personnel are released, and a return-to-quarters report is given.
  3. Required reports (incident report, exposure reports, apparatus checks, training record if applicable) are completed per [DEPARTMENT NAME] recordkeeping policy.
  4. A post-incident after-action review is conducted for every working fire, every injury incident, and any incident identified by the IC as warranting review.

Training Requirements

  • All members complete FEMA IS-100 and IS-700 on hire and maintain currency.
  • Company officers complete FEMA IS-200 and ICS-300.
  • Chief officers complete FEMA ICS-400.
  • Command transfer and ICS skills are drilled at least annually. Verification is documented in the member's training record.

References

  • NFPA 1561Standard on Emergency Services Incident Management System and Command Safety
  • NFPA 1500Standard on Fire Department Occupational Safety, Health, and Wellness Program
  • FEMA NIMSNational Incident Management System, current edition
  • FEMA IS-100Introduction to the Incident Command System (ICS-100)

Adapt this template

Before this template becomes your department's policy, review the following items and adjust accordingly. Anything else that does not match your operation should be updated as well.

  • Replace [DEPARTMENT NAME] throughout with your department's formal name.
  • Confirm your jurisdiction's expected radio naming convention for command (street address, occupancy name, etc.) and adjust the example radio traffic accordingly.
  • Confirm your dispatch center's elapsed-time notification intervals and update the Dispatch responsibilities section.
  • If your department participates in a regional ICS or has a local AHJ-mandated command structure, add or replace sections to reflect that structure.

Adoption signature

Adopted by (Name, Rank)
Signature
Effective date
Next scheduled review

Before adoption checklist

  • Replace [DEPARTMENT NAME] throughout the document.
  • Complete every [BRACKETED] placeholder.
  • Confirm the current edition of every cited standard.
  • Check against your state statutes and state fire marshal rules.
  • Route for chief review. Topics with significant exposure (use of force, medical scope) also go through qualified counsel.
  • Confirm alignment with any mutual-aid agreements.
  • Schedule a training plan for the new policy before effective date.
  • Announce adoption in writing to all members. Archive the prior version.
  • Set the next review date — annually at minimum.